I’ve had a breakdown.

No worries – it happens to the best of us. If there’s been an accident or your car has broken down, your first call should be to the below number depending on your car brand – then let us know.

- Audi, Seat, Skoda und VW: +41 848 024 365
- Porsche:+41 800 724 911
- Tesla: +41 618 553 021
- Polestar: +41 800 564 519
- BMW & Mini: +41 84 485 7575
- Mercedes: +41 22 567 53 34
- Dacia: +41 44 777 03 75
- Bentley: 00800 4886 4886

Brand not found?
Please contact Allianz Roadside Assistance:

0800 22 33 44 (Switzerland)
+41 43 311 99 11 (Abroad)

For other kinds of damage, you can come straight to us. More information can be found here .

Safe, safe, really safe. Besides the third-party liability insurance there’s a partial and fully comprehensive cover.

With Clyde, glass breakage* of the front, rear and side windows as well as the glass roof are covered as standard in the partially comprehensive insurance. Natural hazards such as hail and storm damage or flood damage are also covered.
You are also protected against vandalism, animal accidents, fire and theft.

The deductible for private customers and pool cars is CHF 0.

For private customers, the standard deductible for the fully comprehensive insurance (collision) is CHF 1,500 and can be reduced to CHF 1,000 or CHF 500 on request for an additional fee in the booking process. The deductible of the fully comprehensive cover covers damage to your own car caused by classic collision events (e.g. collision with another car, collision with a pillar, etc.). The deductible is always calculated per damage. If damage is caused to another car, a person or an object in the event of a collision, this is covered by the liability insurance. For private customers, the deductible of the liability insurance is CHF 0.

The deductible for pool vehicles is CHF 1000 for liability insurance and CHF 1500 for fully comprehensive insurance (collision). In this case reducing the deductible is not possible.

For a monthly surcharge, you can choose the Insurance Plus option, which covers you additionally for glass and parking damage.

*Please note: Scratches on the glass that did not lead to glass breakage - caused by a car wash, ice scraping, windscreen wipers, etc. - are not covered and must be paid for by the customer.

The package includes the following aspects:

Parking damage cover:
With this additional option, two claims** per calendar year caused by persons unknown are also insured. The deductible is CHF 0 and the sum insured is unlimited.

Extended glass cover:
Insurance Plus covers all damage* to vehicle parts made of glass, Plexiglas or similar materials (e.g. headlight and indicator lenses or rear-view mirror lenses against stone chipping).

*Please note: Scratches on the glass that did not lead to glass breakage - caused by a car wash, ice scraping, windscreen wipers or similar - are not covered and must be paid for by the customer.

**Please note: In the event of punctures/damage to tyres and rims (e.g. touching a kerb when parking is collision damage), you must bear all costs incurred in connection with the damage event yourself - in the case of rim damage, up to the amount of the selected deductible for comprehensive insurance. The deductible applies per claim.

First, check your car’s manual. If you can’t find the physical copy of your manual, you can find a digital copy in your car’s infotainment system. Basically, red or flashing icons indicate an urgent problem and require immediate action. You should contact your garage and stop driving the car. Yellow warning lights should be checked as soon as possible, and you need to contact your garage. As the driver of the car, you are responsible for this.

Clyde’s roadside assistance also operates abroad. Please contact roadside assistance for your make of vehicle.

If your car needs repairs through no fault of your own or if the work is expected to take longer than two hours (e.g. service or warranty work), we will provide you with a replacement vehicle while the work is carried out.