Driving and maintaining your car
Never left alone on the road.
Whether it’s an unexpected breakdown during an enjoyable trip or you need your tyres changed when the roads start to get dewy – Clyde is there to help in every situation.
Everything included from the beginning.
The Clyde Energy Benefit includes electricity at home, at work or at any public charging station in our network of charging partners.
You and your loved ones enjoy top coverage on the road, with the costs already included in your monthly rate.
You receive the number plate of your canton of residence, and we cover the costs of registration and taxes.
We take care of the service and tyres – at no extra cost. And you get the vignette for free to top things off.
You have a problem, we have the solution.
Whether it’s a flat tyre, accident or technical issues, there’s no need to worry – we’re always there for you. We never leave you to your own devices on the road and do our best to make your journey as smooth and hassle-free as possible.
Clyde is always here to help
Accident?
You can rely on us for help. Whether it’s a collision, chip, hail damage or scratches, we’ll get your car back in top shape.
Broken down?
Getting a warning light on your dashboard, is your car making an unusual noise or just won’t start? We’ll switch your light back to green.
Need a tyre change?
We’ll take care of the seasonal tyre change for your electric car – including storage – and make sure that everything runs smoothly for you.
Due for a service?
Service light on? Then your car is due for a service. For maintenance beyond Clyde's coverage, book your appointment at our partner garages.
“Sophisticated and functional. From the order to the confirmation of payment, to the request to change the tyres – simply first-class customer service.”
– Andrea S.
Customer Care
“Thanks to your service, everything always runs smoothly and without complications – this makes it a pleasure to work with you.”
– Fleet Supervisor, Electrolux
Any questions?
No worries – it happens to the best of us. If there’s been an accident or your car has broken down, your first call should be to the below number depending on your car brand – then let us know.
- Audi, Seat, Skoda und VW: +41 848 024 365
- Porsche:+41 800 724 911
- Tesla: +41 618 553 021
- Polestar: +41 800 564 519
- BMW & Mini: +41 84 485 7575
- Mercedes: +41 22 567 53 34
- Dacia: +41 44 777 03 75
- Bentley: 00800 4886 4886
Brand not found?
Please contact Allianz Roadside Assistance:
0800 22 33 44 (Switzerland)
+41 43 311 99 11 (Abroad)
For other kinds of damage, you can come straight to us. More information can be found here .
If your car is delivered between 1 April and 31 August, it will be equipped with summer tyres. If it’s delivered between 1 September and 31 March, you’ll get your Clyde with winter tyres. When it comes time for a tyre change, you can arrange an appointment with one of the following Clyde tyre partners . The removed tyres will be stored for you. More information can be found here.
Absolutely! During your subscription, any kilometres you don’t use are carried over to the following month.However, unused kilometres cannot be transferred to another subscription or vehicle.
Safe, safe, really safe. Besides the third-party liability insurance there’s a partial and fully comprehensive cover.
With Clyde, glass breakage* of the front, rear and side windows as well as the glass roof are covered as standard in the partially comprehensive insurance. Natural hazards such as hail and storm damage or flood damage are also covered.
You are also protected against vandalism, animal accidents, fire and theft.
The deductible for private customers and pool cars is CHF 0.
For private customers, the standard deductible for the fully comprehensive insurance (collision) is CHF 1,500 and can be reduced to CHF 1,000 or CHF 500 on request for an additional fee in the booking process. The deductible of the fully comprehensive cover covers damage to your own car caused by classic collision events (e.g. collision with another car, collision with a pillar, etc.). The deductible is always calculated per damage. If damage is caused to another car, a person or an object in the event of a collision, this is covered by the liability insurance. For private customers, the deductible of the liability insurance is CHF 0.
The deductible for pool vehicles is CHF 1000 for liability insurance and CHF 1500 for fully comprehensive insurance (collision). In this case reducing the deductible is not possible.
For a monthly surcharge, you can choose the Insurance Plus option, which covers you additionally for glass and parking damage.
*Please note: Scratches on the glass that did not lead to glass breakage - caused by a car wash, ice scraping, windscreen wipers, etc. - are not covered and must be paid for by the customer.
One subscription, one price, one service. The best of them all.